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Senior Product Engineer (London)
Founding GTM Operations Associate (London)
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Every decision starts and ends with the customer. Every customer feels like an enterprise customer. We reply when the customer needs us, push back internally when a process is convenient for us but painful for them, and treat a £1k MRR account with the same care as a £100k one.
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Move fast. Decide fast. Ship fast. Time is the asset. We ship v1 today over v2 next week, kill the meeting that should've been a message, and make decisions with 70% of the information when waiting for 100% costs more.
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Get to done efficiently, without compromising quality. Spend time on what matters. We pick the 20% of effort that gets 80% of the outcome, choose the boring path that ships over the elegant one that doesn't, and don't mistake thoroughness for quality.
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Bring fixes, not just flags. Stay constructive when it's hard. Everything is a matter of how, not if. We flag problems with proposed fixes, own screw-ups and move on, and reframe constraints as problems to solve.
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Growth is a shared discipline. For yourself, your teammates, and the company. We give feedback the same day, share what's working openly rather than hoarding it, and update the playbook when we find a better way.
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Leading early-stage VC firms and scouts from a16z, Sequoia, Accel, and Atomico.
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Investments include: Monzo, Tide, GoCardless, PolyAI, Marsmallow
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Investments include: CurrencyCloud, GoCardless, Upvest, Paddle, Griffin
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Investments include: Cleo, PolyAI, Credit Kudos, Omnea
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Investments include: Klarna, Usercentrics, Pliant, Climatiq
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